1. Introduction

At Wisheskept Mortgage Group, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

To provide you with expert mortgage brokerage services, we collect personal information including, but not limited to:

  • Identification: Name, address, date of birth, and Social Insurance Number (SIN).

  • Financial Data: Income details, employment history, bank statements, and tax assessments.

  • Credit History: Credit reports and history obtained from credit bureaus.

  • Contact Details: Email address, phone number, and preferred communication methods.

3. How We Use Your Information

Your information is used strictly for the following purposes:

  • To assess your eligibility for mortgage products and financial services.

  • To submit mortgage applications to our network of lenders and financial institutions.

  • To verify your identity and protect against fraud.

  • To comply with legal and regulatory requirements.

  • To provide ongoing service and communication regarding your mortgage file.

4. Disclosure of Information

We do not sell your personal information. We only share your data with third parties necessary to fulfill your mortgage request, such as:

  • Lenders and Financial Institutions: To secure your loan approval.

  • Credit Bureaus: To obtain necessary credit reports.

  • Service Providers: Appraisers, lawyers, or insurers required to complete your transaction.

  • Regulatory Bodies: As required by law or provincial mortgage authorities.

5. Security and Retention

We employ industry-standard security measures, including encryption and secure digital portals, to protect your data from unauthorized access. We retain your information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Withdraw your consent for the collection or use of your data (subject to legal or contractual restrictions).

7. Contact Our Privacy Officer

If you have questions about this policy or our data practices, please contact us:

Email: info@wisheskept.com

Phone: 905-852-0461